Privacy policy

PRIVACY POLICY for the website https://factoryprice.eu

 

§ 1. [PREAMBLE]

We respect and protect the privacy and security of users of our websites ("Users"). This privacy policy ("Privacy Policy") applies to data provided to us via the factoryprice.eu website operated at https://factoryprice.eu ("Website"). In the Privacy Policy, we describe what information we collect in connection with the provision of services by electronic means, including electronic commerce ("Services" or "Service"), as well as for what purpose and in what manner it is used. The term "data processing" used in the Privacy Policy concerns information voluntarily provided by Users, as well as information collected automatically (through so-called "cookies"), and includes all operations on personal data, in particular collection, recording, storage, development, modification, disclosure and deletion, performed in connection with making the Website available and providing the Services.

 

§ 2. [DATA ADMINISTRATION]

1. The administrator of the personal data of users visiting the website and persons conducting sole proprietorships using services on the Website, as well as persons representing legal entities using the Website (hereinafter: "Users"), is Factoryprice Sp. z o.o., VAT ID No. 5342698673, REGON: 542429456 (hereinafter: the "Administrator"), which processes such personal data in accordance with applicable law, including Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (hereinafter: GDPR).

2. Contact details for the Administrator: daneosobowe@factoryprice.eu

3. The User is not obliged to provide their personal data to the Administrator. However, refusal by the User to provide data necessary for the provision of the Services results in the justified inability of the Administrator to provide them, and may also limit the User's access to the Website or its individual functionalities.

 

§ 3. [PURPOSES OF DATA PROCESSING]

1. The Administrator processes Users' personal data for the following purposes:

a. provision of services by electronic means consisting in making content available on the Website, maintaining and operating the User's Website account and providing other services available on the Website (e.g. placing orders, tracking the status of placed orders, fulfilment of orders placed by the Administrator, etc.). The legal basis for such processing of personal data is the necessity of processing for the performance of an agreement concluded with the data subject (Art. 6(1)(b) GDPR) and the consent of the data subject (Art. 6(1)(a) GDPR) in the case of data provided to the Administrator on a non-mandatory basis;

b. analytical and statistical purposes, including through profiling. The legal basis for such processing of personal data is the legitimate interest of the Administrator (Art. 6(1)(f) GDPR), consisting in particular in conducting analyses of the activity of Website users, the manner in which they use the account, or their preferences, in order to improve the solutions used by the Administrator on the Website;

c. establishing, pursuing or defending against claims. The legal basis for such processing of data is the legitimate interest of the Administrator (Art. 6(1)(f) GDPR) in the form of protection of the rights vested in the Administrator.

2. The Administrator provides the possibility to contact it using electronic contact forms. Use of the form requires the provision of personal data necessary to establish contact with the User and respond to the inquiry, which are processed:

a. for the purpose of identifying the sender and handling their inquiry sent via the provided form – the legal basis for processing is the necessity of processing for the performance of a service agreement (Art. 6(1)(b) GDPR); with regard to data provided optionally, the legal basis for processing is consent (Art. 6(1)(a) GDPR);

b. for analytical and statistical purposes – the legal basis for processing is the legitimate interest of the Administrator (Art. 6(1)(f) GDPR), consisting in keeping statistics of inquiries submitted by Users via the Website in order to improve its functionalities.

3. Users' data is also processed for marketing purposes for:

a. carrying out marketing (remarketing) activities, including contextual advertising, i.e. displaying marketing content on the Website not tailored to the User's preferences. The legal basis for such processing of personal data is the legitimate interest of the data administrator (Art. 6(1)(f) GDPR);

b. sending the User a newsletter or another form of direct marketing, the content of which may include materials constituting commercial information. The legal basis for such processing of personal data is the legitimate interest of the administrator (Art. 6(1)(f) GDPR) in connection with ordering the sending of commercial information through a channel selected by the User (email, sms, mms).

4. The Administrator processes the personal data of Users visiting the Administrator's profiles maintained on social media (Facebook, YouTube, Twitter, LinkedIn). This data is processed solely in connection with maintaining the profile, including for the purpose of informing Users about the Administrator's activity and promoting various types of events, services and products. The legal basis for processing personal data by the Administrator for this purpose is its legitimate interest (Art. 6(1)(f) GDPR), consisting in promoting its own brand.

 

§ 4. [DATA SECURITY]

1. The Administrator continuously carries out risk analysis in order to ensure that Users' personal data is processed by it in a secure manner – ensuring above all that access to data is granted only to authorized persons and only to the extent necessary due to the tasks performed by them, and that protective measures are adequate to the level of risk to the privacy of Users.

2. The Administrator takes all necessary actions to ensure that its subcontractors and other cooperating entities also guarantee the application of appropriate security measures whenever they process personal data on behalf of the Administrator.

3. The User registration and authorization processes are handled using the secure SSL 3.0 RSA 128bit protocol – guaranteed by a certificate of the Common Certification Center run by Unizeto Technologies S.A. with its registered office in Szczecin – as a result of which Users' personal data is encrypted and – even in the event of interception of transmission – impossible to read by unauthorized persons.

 

§ 5. [ENTRUSTING DATA PROCESSING]

1. The Administrator undertakes to provide the User with access to current information about the entity to which the Administrator entrusts data processing, the scope thereof and the date of transfer. The Administrator discloses Users' personal data on the basis of entrusting personal data processing, in particular to IT solution providers, including hosting service providers, providers responsible for the operation of IT systems, providers of analytical services, marketing agencies (within the scope of marketing services), as well as logistics operators and courier and transport companies – solely in connection with the performance of services provided by the Administrator to Users.

 

§ 6. [DATA RECIPIENTS]

1. Data collected and processed by the Administrator may be disclosed to third parties in accordance with this Privacy Policy and applicable law if such disclosure is deemed necessary for:

a. protection of the Administrator's rights or the rights of third parties;

b. protection of public safety or other persons;

c. prevention or stopping of unethical or offensive actions; and in all other cases required by law, in particular in cases of suspicion of commission of a prohibited act or infringement of intellectual or industrial property rights.

2. Subject to paragraph 1 of this section, the Administrator does not transfer, sell or disclose Users' personal data to other persons or institutions, unless this takes place with the User's express consent.

3. The Administrator reserves the right to disclose to cooperating companies and websites aggregate, general statistical summaries concerning Users.

 

§ 7. [TECHNICAL ISSUES, DELETION, DATA RETENTION]

1. When browsing the Website, our servers automatically collect information sent by the browser and contained in system logs. This information may contain various data, in particular e-mail address, IP address, search engine type, website visited directly before entering our Website, time of entering the Website and other statistical data, and may be used by the Administrator for the purpose of concluding, modifying, terminating an agreement with the User, ensuring the highest possible quality of the provided Services, as well as for technical and statistical purposes.

2. As a rule, the Administrator processes the User's personal data for the duration of the Services provided to them or until they withdraw consent to data processing. The period of personal data processing may each time be extended by the period:

a. necessary to settle the Service and pursue claims for payment for the use of the Service;

b. the limitation period for claims, if the processing of personal data is necessary for pursuing possible claims or defending against such claims;

c. specified by generally applicable legal provisions, e.g. for the purpose of performing public law obligations imposed on the Administrator;

d. necessary to clarify the circumstances of unauthorized use of the Service.

3. If the Administrator obtains information about the User's use of the Service contrary to the terms and conditions or applicable law (unauthorized use of the Service), the Administrator may process the User's personal data to the extent necessary to determine the User's liability.

4. The Administrator may notify the User of their unauthorized actions with a request for their immediate cessation, as well as of the exercise of the right referred to in paragraphs 2 and 3 of this section.

 

§ 8. [COOKIES]

1. The Administrator uses text files "cookies". A "cookie" is a small piece of information placed at the request of our server (first-party cookies) on the User's telecommunication end device (e.g. computer, smartphone, etc.) during visits to the Website, which the server may read when reconnecting from that device. The use of cookies is intended to ensure the proper operation of the Website on Users' telecommunication end devices; this mechanism does not cause configuration changes in Users' devices or in the software installed on those devices.

2. The Administrator uses the following types of cookies:

a. session cookies – stored on the User's telecommunication end device only for the duration of staying on the Website, closing the browser or logging out of the Website;

b. persistent cookies – stored on the User's telecommunication end device for a specified period of time or until deleted by the User.

3. The Administrator uses the cookie mechanism for the purposes of:

a. facilitating navigation on the Website pages, including by maintaining the User's session, so that there is no need to log in again on each subpage;

b. verification and development of our offer, including by adapting the Website content to the User's preferences;

c. statistical purposes.

4. The User may consent to the Administrator's use of external cookies (third-party cookies) for the purpose of:

a. presenting multimedia content on the Website pages, which is downloaded from an external website;

b. obtaining general and anonymous statistical data through analytical tools;

c. using interactive functions in order to popularize the Website through social networking services.

5. Consent to the storage and use of cookies may be withdrawn at any time. The User may specify the conditions for the use of cookies using the settings of the web browser. In particular, each User may disable the cookie mechanism in the web browser of their telecommunication end device. The Administrator notes that disabling the mechanism may, however, cause difficulties or make it impossible to use the Website. Detailed information can be found at the links below:

a. Internet Explorer: https://support.microsoft.com/pl-pl/help/17442/windows-internet-explorer-delete-manage-cookies

b. Mozilla Firefox: http://support.mozilla.org/pl/kb/ciasteczka

c. Google Chrome: http://support.google.com/chrome/bin/answer.py?hl=pl&answer=95647

d. Opera: http://help.opera.com/Windows/12.10/pl/cookies.html

e. Safari: https://support.apple.com/kb/PH5042?locale=en-GB

 

§ 9 [ANALYTICAL AND MARKETING TOOLS]

1. The Administrator and its partners use various solutions and tools for analytical and marketing purposes, including in connection with directing behavioral advertising to Users on external websites. Below is basic information about the tools used by the Administrator. Detailed information in this regard can be found in the privacy policy of the given partner.

a. GOOGLE ANALYTICS: The Administrator uses Google Analytics analytical tools, which collect information about visits to the website by Users (including viewed subpages, time spent on the website, transitions between individual subpages). For this purpose, cookies of Google LLC related to the Google Analytics service are used. Google Analytics cookies are files used by Google to analyze the way the User uses the Website, to create statistics and reports regarding the functioning of the Website. Google does not use the collected data to identify the User nor does it combine this information to enable identification. Detailed information on the scope and rules of data collection in connection with this service can be found at: https://www.google.com/intl/pl/policies/privacy/partners.

b. GOOGLE ADS: The Administrator uses remarketing technology offered by Google, including Google Ads tools, which allow advertising campaigns to be managed. Thanks to these tools, it is possible to recognize the User's device again on other websites that are part of Google's advertising network and its partners, and then display advertisements to such a user tailored to their potential interests. For this purpose, cookies of Google LLC related to the Google Ads service are used. More information about ad personalization in Google can be obtained at: https://support.google.com/ads/answer/2662856?hl=pl.

c. FACEBOOK PIXEL: The Administrator uses Facebook Pixel marketing tools to direct personalized advertisements to Users on Facebook, as well as to measure the effectiveness of advertising campaigns carried out by the Administrator on Facebook. This involves the use of Facebook cookies. More information about the purposes and scope of the collection and processing of personal data by Facebook, as well as possible privacy protection settings on Facebook, can be found at: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen.

 

§ 10. [RIGHTS OF PERSONS WHOSE DATA IS PROCESSED]

1. The User has the right to request access to the content of the data and its rectification, deletion, restriction of processing, as well as the right to data portability.

2. The User has the right to object to the processing of their data for direct marketing purposes or for reasons related to their particular situation – against the processing of personal data concerning them based on the legitimate interest of the administrator.

3. The User also has the right to lodge a complaint with the supervisory authority dealing with the protection of personal data, if they consider that the processing of personal data by the administrator violates the provisions of the GDPR.

 

§ 11. [COMMERCIAL INFORMATION]

1. The Administrator reserves the right to send Users commercial information regarding the Administrator's activity and the activities of the Administrator's partners and contractors. This right arises when Users consent to the newsletter, to the Administrator's use of push technology in browsers or to another method of delivering commercial information.

2. The User may withdraw consent to receive commercial information at any time; for example, each newsletter recipient has the right to stipulate that they do not consent to receiving commercial information from the Administrator by clicking the "unsubscribe" link.

 

§ 12. [MINORS]

1. The Website is intended for adults.

2. Persons under the age of eighteen may use the Website and the Service only with the knowledge and consent of their legal representatives. We ask minors not to provide any information to us or to Users through or in connection with the Website, in particular personal data.

 

§ 13. [LINKS]

1. The Website may contain links which, when clicked, redirect the User to an external website. The existence of links may not be identified with any kind of relationship between the Administrator and the entity to which the external website belongs.

2. The Administrator shall under no circumstances be liable for the effects of such redirects, has no influence on the content contained on external websites, is not responsible for the content of the privacy and security policy in force on those websites, nor for the cookies used while browsing them. We encourage Users using such links to familiarize themselves with the content of the relevant documents applicable on those websites.

 

§ 14. [FINAL PROVISIONS]

1. By using our Website, you accept the provisions contained in the Privacy Policy.

2. Please direct any questions and doubts regarding the Privacy Policy and the use of the Website to the following email address: daneosobowe@factoryprice.eu.

3. The Administrator reserves the right to introduce changes to the Privacy Policy. All changes will be published on the website https://factoryprice.eu, in the "Privacy Policy" tab.

 

Version effective from 01.10.2025